Cookies Policy
Techniworld.com uses cookies to enhance your browsing experience and collect data about website usage. By continuing to browse this site, you consent to the use of cookies in accordance with our cookies policy. Cookies help us remember your preferences and improve site functionality.
You can manage cookie preferences via your browser settings. However, disabling cookies may affect the website’s performance.
Copyright Notice
All content on Techniworld.com including text, graphics, logos, images, and software, is the property of Techniworld CC and protected under South African and international copyright laws. Unauthorized reproduction, distribution, or modification of any content on this website is strictly prohibited.
Delivery Policy
Techniworld CC partners with Rectron, our supplier, to handle the delivery of products ordered on this website. Our delivery terms align with those of Rectron.
Proof of Delivery:
Any signed waybill, delivery note, or invoice will serve as proof that the delivery was made to the customer and that it meets the quality and quantity specified.Order Processing:
Written orders and modifications will be accepted. Techniworld reserves the right to act upon telephonic orders but may refuse delivery until a written order is received.Partial Deliveries:
Deliveries may be split with the customer’s consent. Techniworld will invoice each delivery separately.Risk and Insurance:
The risk passes to the customer upon signing the delivery receipt. Customers are advised to insure goods until fully paid for.Third-Party Transport:
Techniworld is authorized to engage third-party couriers. If the customer arranges their own transport, they indemnify Techniworld from any related claims.Delivery Times:
Delivery dates are estimates and not guarantees. Techniworld will not be liable for losses due to delays.Processing and Payment:
Orders will be processed only after payment clears in our account. Deliveries will follow the weekly schedule provided by Rectron.Exceptions and Surcharges:
Stock shortages, holidays, or extraordinary events may delay deliveries. Additional fees may apply for express services, outlying areas, or special delivery requests.
For Orders Over R2,500 excl. VAT:
Orders with a value of over R2,500 (excluding VAT) qualify for free standard delivery with the most cost-effective service. Faster services may incur additional charges, which will be communicated during checkout.
Disclaimer
Techniworld.com provides information “as is” and makes no warranties or representations regarding the accuracy, reliability, or completeness of the content provided. Techniworld CC shall not be liable for any direct, indirect, or consequential damages arising from the use of this website or the reliance on the information contained herein.
All product descriptions, prices, and availability are subject to change without notice.
Imprint
Techniworld CC
Registration No: 1997 / 003658 / 23
Email: via the Contact Form
Phone: +27 81 060 5777 info@techniworld.com
Managing Directors: Charles Mc Kenzie and Petro Mc Kenzie
Refund & Cancellation Policy
Returns:
All returns require an RMA (Return Material Authorization) number, which can be obtained via our website. No returns will be accepted without an authorized RMA number.RMA Process:
- Complete the RMA request form available on our website prior to returning any items.
- A reference number (RMA number) will be issued by our technical department, which must be used for the return.
- A detailed fault description must accompany the returned product to ensure accurate testing.
Product Condition for Return:
- All items must be returned with original cables, power supplies, documentation, and other accessories.
- Techniworld is not responsible for the cost of returning any products. Customers are advised to insure returned packages and use a traceable shipping method.
Restocking Fees:
If the return conditions are not met, Techniworld reserves the right to either refuse the return or charge a restocking fee of at least 15%.Repairs and Estimates:
Repair times are estimated and not binding unless expressly agreed upon in writing. Techniworld will not be held liable for any loss resulting from unforeseen repair delays or additional costs.Refund Process:
Refunds will be processed once the returned item is received, inspected, and confirmed to meet our return policy. Refunds may take up to 14 business days to reflect.
Techniworld CC: Terms & Conditions
1. Introduction
Techniworld CC (“we”, “our”, “us”), trading as Techniworld at [techniworld.com](http://techniworld.com), provides an extensive range of ICT goods (“Goods”) to you, the customer (“you”, “your”). By accessing our website, registering, or purchasing from us, you agree to be bound by these Terms and Conditions.
2. Important Notice
These Terms and Conditions apply in alignment with South African Consumer Protection Act, 68 of 2008 (the “CPA”). Your attention is drawn to sections that may create risk or liability, compel you to indemnify Techniworld, or serve as acknowledgements of a fact. Should you not understand any part, contact us at support@techniworld.com before proceeding with an order.
3. Registration and Website Use
To purchase Goods, you must register as a user, providing accurate details, including a username and password, which must remain confidential. Any use of your account will be considered authorized. Notify us immediately if you suspect any unauthorized use of your credentials. Techniworld reserves the right to refuse service, terminate accounts, or cancel orders at its discretion.
4. Conclusion of Sales and Availability of Stock
Orders are subject to stock availability. Prices may change without prior notice. Orders are confirmed upon successful payment or approval in the case of account customers. We do not guarantee stock availability and will notify you if Goods are unavailable, offering a refund where applicable.
5. Delivery of Goods
We offer delivery services or self-collection options. Delivery of Goods is fulfilled when the items are delivered to your specified business address. We are not responsible for any loss or unauthorized use once delivery has been completed.
6. Returns and Warranty
Please refer to our [Returns and Warranty Policy](link) for full details on product returns. Our policy adheres to consumer protection laws and our supplier’s terms.
7. Errors and Omissions
While we strive to provide accurate product descriptions and pricing, we reserve the right to correct any errors, omissions, or inaccuracies at any time without prior notice. In the event of a pricing error, we will offer a refund of any amount paid for incorrectly priced Goods.
8. Promotions and Deals
From time to time, we offer promotional discounts or bundle deals. These offers are subject to terms communicated during the promotion. If you purchase outside the scope of the promotion, regular pricing will apply.
9. Privacy Policy
We respect your privacy and are committed to protecting your personal information in compliance with the law. By registering on our website, you consent to the collection and use of personal data as outlined in our [Privacy Policy](link).
10. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time without notice. Your continued use of the website constitutes acceptance of any changes.
11. Limitation of Liability
Techniworld will not be liable for any direct or indirect losses resulting from the use of our website or purchase of Goods unless due to gross negligence.
12. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa, and any disputes will be resolved under the jurisdiction of the South African courts.
For further inquiries, please contact us via the Contact Form.
Techniworld CC Privacy Policy
Registration No: 1997 / 003658 / 23
Email: via the Contact Form
Phone: +27 81 060 5777
Introduction
Welcome to our privacy policy. We are Techniworld CC (Registration number CK1997/00000/23), and this is our commitment to protecting your privacy. We respect your privacy and take the protection of personal information very seriously. The purpose of this policy is to describe how we collect, store, use, and protect information that can be associated with you or another specific person and that can be used to identify you (personal information).
Audience
This policy applies to you if you are:
– A visitor to our website; or
– A customer who has ordered or requested the goods or services that we provide; or
– An attendee of any of our in-person or virtual events.
Personal Information
Personal information includes:
– Information collected automatically when you visit our website;
– Information collected when you attend our in-person or virtual events;
– Information collected upon registration (see below);
– Information collected through submissions; and
– Optional information you voluntarily provide.
It excludes:
– Information that has been made anonymous;
– Permanently de-identified information; and
– Non-personal statistical data compiled by us.
Common examples of personal information we may collect include:
– Identifying information – such as your company name, your name, or any identification number;
– Contact information – such as phone numbers or email addresses;
– Address information – such as physical or postal addresses;
– Demographic information** – such as gender or marital status.
Sensitive Personal Information
Depending on the services you require, we may also collect **sensitive personal information**, including:
– Financial information (e.g., bank account details);
– Sensitive demographic data (e.g., race or ethnicity);
– Medical information (e.g., for public health reasons);
– Criminal information (e.g., details about legal proceedings or offenses);
– Employment information (e.g., trade union membership).
Acceptance
Acceptance Required
By ordering our goods or requesting our services, you accept all terms of this policy. If you do not agree, you may not use our services or order goods.
Deemed Acceptance
By using our website, ordering goods, or requesting services, you agree to this policy.
Your Obligations
You may only provide us with your own personal information or that of another person if you have their permission.
Changes to this Policy
We may change this policy at any time by updating this web page. We’ll notify you of changes by placing a notice on our website or sending an email. If you continue using our services or website after the notice, you accept the updated terms.
Collection of Information
# On Registration
When you register on our website or submit an application, we collect personal information, including:
– Name and surname;
– Email address;
– Mobile number;
– Company details.
# On Order or Request
When you order goods or request services, we collect additional information voluntarily provided by you.
# From Browser
We automatically collect data from your browser, such as IP address, browsing habits, and device information.
# Cookies
We may use cookies to enhance your experience on our website. These small text files contain a personal identifier but no personal information. You can manage cookies in your browser settings, though some features may not work if you block them.
# Web Beacons
Our website may use web beacons to collect anonymous data about your browsing behavior.
Purpose for Collection
We collect and process your personal information for purposes such as:
– Fulfilling orders or service requests;
– Marketing activities;
– Business administration;
– Legal compliance.
Consent to Collection
We will obtain your consent in accordance with applicable laws before collecting any personal information.
Use of Information
We use your personal information to fulfill our obligations to you, provide updates, and send promotional messages if you opt-in.
Disclosure of Information
We may share your information with:
– Employees or third-party service providers to fulfill orders;
– Business partners for marketing purposes (unless you opt out);
– Law enforcement or regulatory authorities, if required by law.
Security
We take personal information security seriously and use secure servers to protect your data. Only authorized employees have access to your information.
Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy unless longer retention is required by law.
Transfer to Other Countries
Your personal information may be transferred to and processed in other countries. You consent to this when you provide us with your data.
Your Rights
You have the right to:
– Access your personal information;
– Withdraw consent to data processing;
– Object to further data collection;
– Request correction or deletion of inaccurate data.
Please contact us for any data requests or concerns.
Complaints
If you have any concerns about how we process your information, you can contact us or file a complaint with the **South African Information Regulator** at complaints.IR@justice.gov.za or +27 (0) 10 023 5200.
Enquiries
For any questions regarding this policy, please contact us:
Phone: +27 81 060 5777
Email: via the Contact Form